Contact
Contact Us
Last Updated: June 2026
Thank you for using TradingJournalPro.
We'd love to hear from you.
Whether you have a support question, feature suggestion, partnership opportunity, or bug report, we're here to help.
Business Information
Business Name
Syncflo Labs
Product
TradingJournalPro
Website
https://tradejournalpro.cloud
Customer Support
For:
- Technical issues
- Account access problems
- Billing questions
- Import assistance
- Trade syncing issues
- Chrome Extension issues
- Feature guidance
Contact:
General Inquiries
For:
- General questions
- Product information
- Feedback
- Suggestions
Contact:
Partnerships & Affiliates
For:
- Affiliate applications
- Creator partnerships
- Influencer collaborations
- Business opportunities
- Integrations
Contact:
Creator & Influencer Program
TradingJournalPro offers a Creator Program for traders, educators, YouTubers, creators, and community leaders.
Benefits may include:
- Free Lifetime Access
- Early Access Features
- Direct Founder Access
- Community Recognition
- Revenue Sharing Opportunities
Interested creators can reach out to:
Affiliate Program
Approved affiliates may earn commissions by referring customers to TradingJournalPro.
Benefits may include:
- Unique referral links
- Commission payouts
- Performance tracking
- Promotional resources
For affiliate inquiries:
Community
Telegram Community
Coming Soon
The TradingJournalPro Telegram Community is intended for:
- Product discussions
- Feature requests
- Bug reports
- Community support
- Trading journal discussions
- Product updates
- Improvement suggestions
Please note:
Community participation does not guarantee direct support.
For account-specific issues, please contact support directly.
Bug Reports
Found a bug?
Please include:
- Description of the issue
- Steps to reproduce
- Screenshots (if available)
- Browser information
- Device information
Send reports to:
Feature Requests
We're actively improving TradingJournalPro.
Feature requests are welcome.
Please include:
- Problem you're trying to solve
- Suggested workflow
- Why the feature would help traders
Send suggestions to:
or through the Telegram Community once available.
Response Times
As a small independent software company, we aim to respond as quickly as possible.
Typical response times:
- Support Requests: 1–3 business days
- Billing Requests: 1–3 business days
- Partnership Requests: 3–7 business days
- Feature Requests: Reviewed regularly but may not receive individual responses
Response times may vary during launches, holidays, or periods of high demand.
Security Concerns
If you believe you've discovered a security vulnerability, please contact:
Include:
- Description of the issue
- Steps to reproduce
- Impact assessment
Please do not publicly disclose vulnerabilities before allowing reasonable time for investigation.
Mailing Address
Currently operating as a remote-first business.
Business correspondence may be handled electronically.
If a physical mailing address becomes available, it will be published on this page.
Thank You
Thank you for supporting TradingJournalPro.
Our mission is simple:
Help traders become more disciplined, more consistent, and more self-aware through better journaling, review, and execution habits.
— Syncflo Labs