Privacy Policy
Privacy Policy
Last Updated: June 2026
TradingJournalPro ("TradingJournalPro", "TJP", "the Service") is owned and operated by Syncflo Labs ("Syncflo Labs", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use:
- TradingJournalPro Web Application
- TradingJournalPro Progressive Web App (PWA)
- Trading Wingman Chrome Extension
- tradejournalpro.cloud
- Related products, services, support channels, and community platforms
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Account Information
When creating an account, we may collect:
- Name
- Email address
- Authentication credentials
- Subscription information
- Account preferences
- Timezone settings
1.2 Trading & Journal Information
You may choose to store:
- Trade records
- Trading account information
- Journal entries
- Playbooks
- Rules
- Goals
- Habits
- Challenges
- Achievement data
- Session reviews
- Reflection notes
- Mistake tags
- Trade screenshots
- Chart links
- Trade-related attachments
1.3 Usage Information
We may collect:
- Device type
- Browser type
- Operating system
- Application version
- Session information
- Feature usage data
- Crash reports
- Error logs
- Performance metrics
1.4 Payment Information
Payments are processed by third-party payment providers.
We may receive:
- Transaction identifiers
- Payment status
- Subscription status
- Billing information necessary for service delivery
We do not store full payment card information.
2. Chrome Extension Data Usage
Trading Wingman is a companion Chrome Extension designed to support trade journaling, execution discipline, and workflow automation.
The extension may read information necessary to detect and journal trading activity, including:
- Symbol
- Quantity
- Position size
- Entry price
- Exit price
- Average price
- Position status
- Market information
Important:
- We never place trades.
- We never modify trades.
- We never submit orders.
- We never execute trades.
- We never access broker passwords.
- We never access broker credentials.
- We never act on your behalf.
Trading Wingman only reads information required to support journaling and behavioral workflows.
All trading decisions remain solely under your control.
3. Browser Permissions
Trading Wingman may request browser permissions required for:
- Authentication
- Screenshot capture
- Trade detection
- Local storage
- Synchronization
- Workflow automation
- Product functionality
Permissions are not used for:
- Advertising
- Data brokerage
- Selling user information
- Cross-site tracking
4. How We Use Information
We use information to:
- Operate TradingJournalPro
- Provide requested services
- Synchronize data across devices
- Enable offline functionality
- Improve product performance
- Improve user experience
- Detect abuse and fraud
- Provide customer support
- Process payments
- Monitor reliability
- Communicate product updates
- Maintain security
5. Local-First Architecture
TradingJournalPro uses a local-first architecture.
To provide fast performance and offline functionality:
- Data may be stored locally on your device
- Data may be cached temporarily
- Changes may be synchronized later when internet connectivity becomes available
Local storage may include:
- Trade records
- Journal data
- Settings
- Session information
- Temporary synchronization queues
6. Multi-Device Synchronization
TradingJournalPro supports synchronization across personal devices including:
- Desktop computers
- Laptops
- Progressive Web Apps (PWA)
- Trading Wingman Chrome Extension
Synchronization occurs when internet connectivity is available.
Temporary differences may occur while devices are offline.
7. Data Ownership
Your data remains your property.
We do not claim ownership of:
- Trade records
- Journal entries
- Playbooks
- Rules
- Screenshots
- Notes
- Attachments
You grant us only the rights necessary to operate and provide the Service.
8. Our Privacy Commitments
We do not sell personal information.
We do not rent personal information.
We do not share private trading data with advertisers.
We do not monetize individual trade records.
We do not use private trading data to train public AI models.
We do not provide individual user data to third parties for advertising purposes.
9. Data Storage & Security
We use industry-standard security measures designed to protect information.
Data may be stored using trusted providers including:
- Supabase
- Cloudflare
- Vercel
- Zoho
- Razorpay
- Dodo Payments
- PostHog
- Sentry
No internet service can guarantee absolute security.
Users are responsible for protecting account credentials.
10. Third-Party Services
We may use third-party providers to operate portions of the Service.
Examples include:
- Authentication
- Hosting
- Storage
- Payments
- Analytics
- Monitoring
- Customer support
These providers maintain their own privacy policies and practices.
11. Analytics & Monitoring
We may use analytics and monitoring tools to improve the Service.
Information collected may include:
- Feature usage
- Session activity
- Error reports
- Device information
- Performance metrics
This information is used to:
- Improve reliability
- Improve performance
- Prioritize enhancements
- Detect bugs
12. Storage Limits
Certain plans may include storage limits.
At launch, the TradingJournalPro Lifetime Deal includes:
- 3 GB cloud storage
Storage may be used for:
- Screenshots
- Attachments
- Journal assets
Additional storage options may be introduced in the future.
13. Data Retention
We retain information for as long as necessary to:
- Provide the Service
- Fulfill legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
14. Data Export
Users may request an export of their account data by contacting support.
Reasonable verification may be required before fulfilling requests.
15. Account Deletion
Users may request account deletion by contacting support.
Deletion requests may result in removal of:
- Account information
- Trade records
- Journal entries
- Screenshots
- Stored content
Certain information may be retained when required by law, fraud prevention, dispute resolution, or security obligations.
16. International Users
TradingJournalPro may be accessed globally.
By using the Service, you acknowledge that information may be processed in jurisdictions different from your own.
17. Children's Privacy
TradingJournalPro is not intended for individuals under 18 years of age.
We do not knowingly collect information from children.
18. Changes To This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on tradejournalpro.cloud.
Continued use of the Service after changes become effective constitutes acceptance of the revised policy.
19. Community & Support
TradingJournalPro may operate community channels including Telegram groups.
Community participation is voluntary.
Information shared publicly in community channels may be visible to other members.
Please avoid sharing sensitive personal or financial information in public communities.
20. Contact
Business Name: Syncflo Labs
Product: TradingJournalPro
Website: https://tradejournalpro.cloud
Support: support@tradejournalpro.cloud
General Inquiries: hello@tradejournalpro.cloud
Partnerships & Affiliates: founder@tradejournalpro.cloud